Full Name *

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Subject *

Before submitting your request, we invite you to become aware of our policies regarding our warranty applications exclusions.

Information/Questions about your product(s)

Order number(s)

Purchase from our online store.

Attach your invoice

Purchase at one of our points of sale

Photos of the defective product(s) *

Date of purchase

Please enter the color(s)/pattern(s) of the product(s)

Full mailing address

You will find on this page all of the information needed to help you resolve your issues with leaks.
I need help with the leaks?

If this page does not answer your questions, please fill the form below:

What is your concern?

Please outline your current washing routine

Type of detergent:

Drying method:

Average time between diaper changes

Have you explored our maintenance pages?
Cloth Diapers
Hygiene Product
Stripping and Disinfecting
I Need Help With Leaks

If this page did not help you, can you tell us more?

Returns

60 DAY RETURN PERIOD

We accept the return of new items, unworn, unwashed within a period of 2 months after the date of purchase. You must send us your items, along with the return form, to the following address:

NLS Solutions(La Petite Ourse)
100 Walnut Street, Door #9
Champlain NY
12919

* Please note that the processing time for returns is 5 working days, following the reception of your package.

*Shipping fees are not refundable.

Order number(s)

Purchase from our online store.

Attach your invoice

Purchase at one of our points of sale

Product(s) to be returned *

Please enter the name of the product, as well as the quantity you wish to return

Question

Have you checked out our shipping & delivery page? It could quickly answer your questions! Visit

You have not found the answer to your question?

Description *

Please select one of the following options * *

My package is lost
My tracking is not working
I can't find my tracking number
Other

Question(s) or information(s):

Thanks for contacting us! We will respond to you within 24 business hours.

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